BDM support

Information:

From January 2026, new BDMs will join the team, so your current BDM may change. They’ll begin introducing themselves in December, and the BDM finder will be updated in January.

Our expert BDMs are always on hand to support you and your clients when you need it. Our BDMs will:

  • Provide 1-2-1 access in person, over the phone or online
  • Discuss and assist with new and complex cases
  • Provide details on our product features and explain any detail on our lending policy and criteria
  • Give advice on applications and packaging correctly

BDM finder

To find your BDM, enter your full postcode and FCA number.

Sorry, your postcode hasn't been recognised. Please check it and try again or message us on Broker Chat.
Sorry, your FCA hasn’t been recognised. Please check it and try again.


Dedicated Broker Support

Our Dedicated Broker Support team are also on hand via phone and Broker Chat to offer solutions to your queries. Our teams provide UK-wide support, so even if you're in a remote location you'll have someone available to help you.

Go to Broker Chat


Financial Adviser Service Awards 2025 winner logo

Award winning support

The help our BDMs provide is why we've been awarded 5 Stars again at the 2025 Financial Adviser Service Awards.

Numbers provided here are for professional mortgage intermediary use only

Our BDMs and Broker Support team can’t advise new or existing borrowers on mortgage products. If you’re not a professional mortgage intermediary please contact your mortgage broker or for more information visit the Nationwide website (opens in a new window).