NFI Online is our online application system which provides fast processing and case tracking to give you an efficient case experience. Use NFI Online for new cases, Mortgage Illustrations, DIPs and case tracking.
If you're new to NFI Online, check out our Quick Start Guide to get you started.
We’re always listening to your feedback, so we regularly make improvements to NFI Online to save you time and make it easier for you to place business with us.
To be able to use NFI Online you need to register with us before you can submit business.
RegisterFind out more about how to use NFI Online by reading our guides
NFI Online guidesIf you want to talk to someone about a pre or post full mortgage application, head to our Contact Us page.
If you have forgotten your login details, head to our 'Having trouble logging in' page.
Important
You can only submit your own mortgage application via Nationwide directly. Alternatively, your application can be submitted by another intermediary.
You can submit without advice via submit via Nationwide.co.uk or you can call 03457 30 20 10 to arrange an appointment with a Mortgage Adviser.
Cases should be submitted electronically whenever possible, but there are some exceptions.
See cases that need paper applications
To help you submit your mortgage applications, please view our packaging guides
Two hours after you’ve submitted the case, you’ll find the application form is available for you to save and print in NFI Online, under ‘Case home’ then ‘case documents’.
If you’re having problems printing documents, it may be that you’re using an unsupported browser.
You can contact one of our experienced advisers on Broker Chat if you need help with the below:
