General criteria

Acceptable deposit (sources)

Acceptable deposit sources table
Source of deposit Proofs required
Savings in the UK or EEA
See also Help to Buy ISA
For accounts within the UK, one full month's bank statement is required, showing the full cycle of transactions.
  • It must be dated within 42 days from when the document is uploaded.
  • There must be evidence of at least one month's worth of savings built up in the account.
  • Any 3rd party or cash transactions of £10,000 or more may be queried. If the transaction is a gift, the UK gifts criteria will be followed.

  • For accounts outside of the UK but within the EEA, one full month’s bank statement is required, showing the full cycle of transactions.
    • In addition, one months' UK bank statement showing the funds being transferred to the UK bank account of the applicant.
    • Any 3rd party or cash transactions of £10,000 (non-UK currency equivalent) or more may be queried. If the transaction is a gift, then non-UK gifts criteria will be followed.
Savings outside of UK and EEA

For accounts outside the UK and EEA, the most recent three months' bank statements are required, showing the full cycle of transactions.

Non-EEA foreign nationals without indefinite leave to remain in the UK must provide a deposit of at least 25% from their own resources.

  • In addition, one months' UK bank statement showing the funds being transferred to the UK bank account of the applicant.
  • Any 3rd party or cash transactions of £5,000 (non-UK currency equivalent) or more may be queried. If the transaction is a gift, then non-UK gifts criteria will be followed.
Builders cashbacks/deposit
  • A builder can provide a cashback incentive or deposit contribution provided this doesn't exceed 5% of the purchase price/valuation (whichever is lower). If it's more than 5%, the excess will be deducted from the price and our lending will be based on the reduced value.
  • Accepted on Shared Ownership applications, subject to the current builder cashback rules.
  • Not accepted on Equity Share loan applications.
Letter from solicitor
Gifts
  • There must be no conditions attached to the gift, except where the gift is provided by a family member and is subject to a second charge or family trust arrangement. The only condition is for the repayment of the charge upon sale of the property.
  • If a gift was given to the applicant over 12 months ago, this should be keyed as savings.
  • Concessionary purchase (Genuine Bargain Price) is any sale where the vendor is purposefully and knowingly selling the property to the applicants under value.
  • There isn't a maximum amount for gifted deposits.
  • Read more about Genuine Bargain Price.

A completed Gifted Deposit form is required for any gifted amount of £10,000 or more received from within the UK. 

For any gifts coming from outside the UK, a Gifted Deposit template and donor bank statements will be required.  

  • If the donor resides and/or the funds being used are within the EEA, 3 months' statements are required.
  • If the donor resides and/or the funds being used are outside of the EEA, 6 months' statements are required.
  • Any 3rd party or cash transactions of £5,000 (non-UK currency equivalent) or more may be queried, and additional proofs requested.
Help to Buy: ISA

Help to Buy: ISA is an acceptable source of deposit. To qualify your client must:

  • be a first time buyer
  • be aged 16 or over
  • have a valid National Insurance number
  • be a UK resident
  • be buying a property up to the purchase price of £250,000 (up to £450,000 in London)

Read more about Help to Buy: ISA

Help to Buy: ISA closing statement
Forces Help to Buy (FHTB)
  • A maximum of two FHTB loans can be used per application.
  • If the maximum product limits available at the time mean the FHTB is insufficient to meet the shortfall between the purchase price and the maximum available loan, then an additional deposit will be required.
  • Monthly repayment including the mandatory insurance payment must be included in affordability calculation, this will be confirmed from the Personal Information Note (PIN) as issued to your client by the MoD.
  • Is accepted in conjunction with Help to Buy Equity Loan schemes or Shared Ownership (FHTB loan does not count towards minimum deposit requirements).
  • Not accepted in conjunction with Genuine Bargain Price, Right to Buy or Restricted Resale Price.

Read more about FHTB

Download our FHTB application keying guide

Purchases - the Personal Information Note (PIN) will be required to evidence deposit.

Remortgages - the applicants payslip will evidence the total monthly FHTB outgoing.

Inheritance
  • Where the source of deposit is inheritance, this should be keyed as savings

A letter from the executor or solicitor for the estate, confirming the amount that is to be/has been inherited.

If the funds have been received, a bank statement showing the monies going into your client's account is required.

Equity from sale of property Sale price of the property
Funds from Redundancy
  • Any supporting documents that clearly state the funds are from redundancy (eg a letter from a previous employer or payslip).

If you’re unsure about whether a source of deposit will be acceptable, contact us on Broker Chat to check


Unacceptable source of deposit

  • Any loans taken out by your client, except for:
    • borrowing from another lender against an additional property owned by the applicant (subject to affordability and criteria)
    • the repayment of a Limited Company Directors Loan. The Limited Company accountants must confirm the monies are available and there is no detriment to the company by removal of the funds. This deposit must also be keyed as savings.
    • Loan from a UK Trust Fund, provided no monthly repayment is made and the only condition attached to the Trust Fund loan is that it is repayable on sale of the property. Any other form of loan from a Trust Fund is unacceptable.
  • Non-UK Trust Funds
  • Funding from overseas companies
  • Gifts from overseas companies
  • Funding from credit cards
  • Repayment of a loan to friends or family – we’ll only accept this if it was repaid over 3 months ago (in this case, please key as savings).
  • Funds from children under the age of 18, whether a sole or joint account holder, or beneficiary of a trust.
  • Cryptoassets

First time buyer

If your client is a first time buyer, check our First time buyer page, for our standard criteria.

Also remember to read our enhanced 95% LTV criteria for first time buyers before submitting an application.

First time buyer page Enhanced 95% LTV criteria

Helping Hand

First time buyers looking for an increased loan amount when taking a long term fixed rate product may be eligible for our Helping Hand option.

Helping Hand

Existing Nationwide borrowers

Borrowing type Criteria
Existing Nationwide borrower

If your client is an existing Nationwide borrower, check our existing Nationwide borrowers page, which includes information on additional borrowing.

Please see our overpayments section for information on overpayment reserves and if your client can use our borrow back and payment holidays facilities.

Existing Nationwide borrowers page Overpayments section
Porting

To find out how to submit a porting case, you can check our dedicated page which includes key criteria and useful information.

Porting

Rate Switch

To find out how to complete a rate switch you can check our dedicated page which includes key criteria and useful information.

Rate switch

Additional borrowing (further advance)

To complete an additional borrowing application you can check our dedicated page which includes key criteria and useful information.

Additional borrowing

Going Green

To apply for a Green product you can check our dedicated page which includes key criteria and useful information.

Going Green


Number of applicants

The maximum number of applicants is two.

Term

For interest only, the maximum term that Nationwide will lend up to is 25 years (or retirement if sooner).

Otherwise the maximum term that Nationwide will lend up to is 40 years.


Minimum age

Minimum age for mortgage applicants is 18.


Maximum age

New borrowers - Nationwide mortgages must be repaid on or before the eldest applicant's 75th birthday.

For further information on Lending into Retirement, please see our Income Criteria page.

Existing Nationwide borrowers whose existing current mortgage term extends beyond the eldest applicant's 75th birthday can take out a new mortgage over the term remaining on their current loan, subject to satisfying all other lending criteria - see below.

Existing Nationwide borrowers under the age of 75 whose existing term extends beyond their 75th birthday may apply to port their product over the remainder of their current mortgage term providing:

  • They don't increase the term(s) beyond the current remaining term(s)
  • Any additional borrowing (which must be on new products) taken must be repaid on or before the eldest applicant's 75th birthday.
  • They continue to meet our standard status requirements and comply with our lending criteria.
  • They pay any applicable Early Repayment Charges (ERCs) if they reduce the loan.

For further information on Lending into Retirement, please see our Income Criteria page.

Current Nationwide borrowers already aged 75 and over may apply to port their product over the remainder of their current mortgage term providing:

  • They don't increase the term(s) beyond the current remaining term(s).
  • They don't increase the loan to value (LTV)
  • They don't take any additional borrowing
  • They pay any applicable ERCs if they reduce the loan.
  • They continue to meet our standard status requirements and comply with our lending criteria.

Retired borrowers may be able to borrow up to the age of 75.

As a responsible lender, Nationwide will require details of how applicants intend to continue to meet repayments should the chosen mortgage term take them into retirement.

  • The maximum acceptable retirement age is 70

If you need more information, you can contact one of our experienced advisers on Broker Chat.


New Build hub

Within the New Build hub, you'll find all the information you need to support you and your clients, including our New Build criteria, a brand new case checklist to help speed up your applications, closed site list, a selection of printable guides and more.

Explore the New Build hub


Deposit Unlock

First time buyers and home movers may be able to borrow between 90.01-95% LTV to purchase their New Build home with this scheme.

Find out more about Deposit Unlock


Bank statements

Please see our Providing proofs page for all you need to know about our bank statement requirements.


Proofs

Please see our Providing proofs page for all you need to know about our proof requirements.


Armed forces

We accept income from British Armed Forces personnel. We'll accept applications from personnel that are purchasing a property that'll immediately be let, as long as they intend to occupy the property within three years.

We'll accept additional borrowing (further advance) applications, including from those where the property is already let. Please see our how to submit a case page.

Where your client can't provide UK address history, the Ministry of Defence BFPO postcode that corresponds to their barracks can be keyed.

We support the Forces Help to Buy (FHTB) scheme, you can find more information about FHTB on our housing schemes page.

Gurkhas

Gurkhas who have completed four or more years service in the British Armed Forces should be treated as having indefinite leave to remain - proof of length of service will be required. Gurkhas who don’t have indefinite leave to remain should be treated as Non-EEA foreign nationals, but Tier 1 or 2 visa proof isn't required as they're serving in the British Armed Forces.


Foreign nationals

The following criteria applies, including source of deposit.

Republic of Ireland (ROI) Nationals

ROI Nationals can live and work in the UK without time limits and will be treated as UK Nationals.

Non-UK / ROI Nationals

  • The maximum LTV is 75% where an applicant does not hold indefinite leave to remain/settled status.
  • The 75% LTV limitation doesn't apply if the second applicant is a non-UK/ROI national without indefinite leave to remain and their income is not used on the application.
  • Where an applicant doesn’t have indefinite leave to remain/settled status, and has pre settled status or a points based visa, they must have a minimum of 2 years and 6 months remaining at the time of uploading the proof.
  • Applicants must evidence their residency status with a stamp in a currently valid passport or a valid biometric residency card.

Source of deposit

  • Applicants must be able to fund a minimum of 25% deposit from their own resources for purchases or have 25% equity in the property for remortgages/ additional borrowing.
  • For joint applications, the deposit from their own resources can come from either or both applicants. For example, on a joint application with one applicant being a UK/ROI national, and the other without indefinite leave to remain/ settled status (but with one of the above acceptable visas), the 25% deposit can come from either applicant.
 
Transaction type Criteria for applicants without indefinite leave to remain

Purchase (including Equity Share)

  • Maximum LTV of 75%
  • Minimum of 2 years and 6 months remaining on their visa (at the time of uploading the proof)
  • Minimum of 25% deposit from their own resources. (This must be in addition to the Equity share, where applicable)
  • Gifts and builders cash backs are only acceptable where they're in addition to the minimum 25% deposit from their own resources
Genuine Bargain Price
  • Maximum LTV of 75%
  • The gifted equity will be treated as their own resources
  • In order to proceed through the application, you'll need to answer ‘Yes’ to the ‘Do you have 25% equity/deposit from your own resources’ question in NFI Online.
  • Minimum of 2 years and 6 months remaining on their visa (at the time of uploading the proof)
Purchase Right To Buy
  • Maximum LTV of 75%
  • The discount will be treated as equity (own resources)
  • In order to proceed through the application, you'll need to answer ‘Yes’ to the ‘Do you have 25% equity/deposit from your own resources’ question in NFI Online.
  • Minimum of 2 years and 6 months remaining on their visa (at the time of uploading the proof)
Remortgage, Additional Borrowing – includes Right To Buy and Equity Share applications
  • Maximum LTV of 75%
  • Minimum of 2 years and 6 months remaining on their visa (at the time of uploading the proof)

Proof Requirements

Where an applicant has a settled or pre settled status and has not been issued a biometric residency card the ‘check someone’s immigration status’ document is acceptable. This can be obtained by the applicant from the Home Office website using a unique share code issued to them.

Where an applicant is from an EU or EEA country, or from Switzerland, they won't get a card showing pre-settled or settled status. The status is only online and is evidenced using the ‘Check someone’s immigration status’ document.

The proof should be the page which shows the ‘details of the check’ which contains the following information:

  • Organisation or Company name
  • Purpose of the check
  • Date of the check
  • Reference number

If you and the applicant are unable to provide this, please provide the share code.

Indefinite leave to remain and settled status are treated as having 'indefinite leave to remain'. Standard lending criteria will apply.

Non indefinite leave to remain/ pre settled and points based visas are subject to additional criteria as detailed below. Please visit our proofs section to see our proof of name and residency requirements.

 
Acceptable (Indefinite Leave to Remain) Acceptable (Without Indefinite Leave to Remain) Unacceptable
  • Certificate of Naturalisation
  • EUSS – Fully Settled Status Biometric Residence Card
  • Indefinite leave to enter
  • No restrictions on the holders stay in the UK
  • No time limit
  • Permanent residence card
  • Right to Abode
  • Armed Forces ‘exempt from immigration control’ under section 8 of the immigration act 1971
  • EUSS – Pre-Settled Status Biometric Residence Card
  • Residence card (including those supplied via the Points Based Immigration System)
  • Spousal/ family of a settled persons/ family member (EU residence)
  • Tier 1 or 2
  • UK Ancestry
  • Applications for a visa
    i.e. the applicant must have already applied for and been issued with an acceptable visa confirming their right to remain in the UK
  • Marriage visitor
  • Permitted Paid Engagement
  • Standard visitor/ tourist
  • Student
  • Tier 3, 4 and 5 and any other Tiers aside from 1 and 2
  • Transit
  • Working holiday maker
  • Blue/Pink Home Office 'residence documentation' booklets
  • Alien Passports

Repayment Methods

Borrowing type Available to Repayment method
Capital and interest

All members

Capital and interest (repayment) mortgages are available for all borrower types.


Interest only/part and part
New purchase or remortgage members Read more information on interest only and part and part repayments on our interest only page.
Existing interest only members moving home Read more information on our existing Nationwide borrowers page.


Credit Scoring

All applicants are credit scored before a mortgage is offered usually at Decision in Principle stage. Obtaining a Decision in Principle will record a soft footprint against the applicant's credit record(s); it is when the full application is submitted that a hard footprint is left.

Where you are told the application is unaffordable and you do choose to proceed, the decision will result in a decline and this should only be used if you intend on subsequently appealing the decision.

For your client to be accepted:

  • The credit reference must cover all addresses for all parties in the last 3 years. Applicants who cannot provide an acceptable full 3 year UK address history cannot be accepted.
  • The applicant must not be an undischarged bankrupt.
  • Applicants who have been discharged for at least 3 years can be considered.
  • Normally there should be no history of a repossession, either voluntary or enforced

When completing a credit assessment on your client we may obtain information from up to 3 bureaus; Equifax, TransUnion and Experian. We are required to leave a footprint highlighting that we've performed a search connected with mortgage lending when a full application is submitted, this will leave a hard footprint at each agency we use. Multiple credit searches over a short period may adversely affect your client's credit rating and you should explain this to your client before submitting their application.

Any application that is initially made in joint names which results in a decline must not then be scored individually to try for an accept decision, even if either applicant in their own right has sufficient income to support the mortgage. Subsequent applications from either of the individuals may only be accepted if there is no longer any connection between the original applicants.


Unsecured debt

Clients intending to pay off unsecured debt, that has more than six months to run, may be asked to provide proof that the debt has been paid off in full before we can proceed to offer.

Examples of acceptable proofs that may be required include:

  • A credit card statement showing that the balance has been cleared
  • A document from a loan company confirming the loan has been paid off

Where more than one unsecured debt is being cleared, we’ll need proof of repayment for each individual debt. Screenshots are acceptable.

If the unsecured debt is being repaid with equity from the sale of the client’s main residence, this may be acceptable.

If you need more information, you can contact one of our experienced advisers using Broker Chat.


Acceptable proof of payment history

Applicants must not have exceeded 3 months' arrears in the last 3 years.

Mortgage payment history can be evidenced using:

  • The last annual mortgage statement (covering 12 months' payments)
  • Where a mortgage statement covers less than 6 months payments and is over 6 months old, the last 3 months bank statements are required
  • Where the above is unavailable an existing lender's reference is required

Tenancy payment history

We do not require you to verify past payment history for any applicant who is currently renting or has been renting over the last twelve months.


How long are offers valid for?

  • Remortgage and house purchase offers are valid for 180 days
  • Rate Switch offers are valid for 45 days
  • Additional borrowing (further advance) offers are valid for 90 days

In addition, there is a 15 day grace period from the date of the offer expiry in order to complete. You don’t need to contact us, this is automatically applied.

New Build Offer Extensions

*Where your client is purchasing a New Build property and the offer is due to expire, you can request an offer extension of 45 days – subject to eligibility and criteria, and confirmation that your clients' circumstances haven’t materially changed. Please see our New Build page for further information. The 45 days is inclusive of the 15 day grace period applied to all offers.


Ex-pats and applicants working abroad

If your client's a UK national working abroad and their family (ie spouse and children) will remain in the UK as occupiers, these normally form acceptable cases. It's expected that the spouse will be a joint borrower.

If the property will be let or left unoccupied whilst your client works abroad then the application isn't acceptable.

Income paid in a foreign currency isn't acceptable and self-employed income from outside the UK won't be considered. Applicants working abroad may have additional outgoings abroad, which will need to be taken into consideration.

All applicants must be resident in the UK for tax purposes when the mortgage has completed.

Applications can only be considered if your clients can provide a full UK address history for the last 3 years and satisfy our current ID policy, proof of residency requirements and underwriting criteria.


DIP refer cases

Once you’ve submitted a Decision in Principle, if the decision is 'Refer', you should STOP and wait for a Subjective Accept. At this stage, your case hasn’t been underwritten.

For more information on DIP refers, see our dedicated page.

DIP refer cases


A-Z criteria

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A-Z criteria

FAQs

If you have a question, we may have already answered it in our frequently asked questions

Read our FAQs

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