Registering to place business with us

• Log in to NFI Online
• Select 'Manage my details'
• To update your individual details such as telephone number, email address or office address, select the 'Personal Details' tab
• To change your name, please contact our Registrations team via Broker Chat.

• Log in to NFI Online
• Select 'Manage my details'
• To update your address (which is included on Mortgage Illustrations and Offers) select the 'Company details' tab.

To advise us of a change of company, or if you amend your FCA number, you'll need to complete a new registration by following the above steps.

To advise us of a change of principal (but your company’s FCA number has not changed), you’ll need to complete a new registration (opens in a new window).

Log in to NFI Online (opens in a new window), select 'Manage my details' and select the ‘Relationships’ tab (you’ll be able to see any office administrators currently linked to the same company record under the ‘Current Relationships’ section).

• Select ‘View my administrators’.
• To assign an administrator to you, highlight the relevant name in the ‘Office Administrators available to be assigned’ field and select ‘Assign’ followed by ‘Update’.

Your administrator will now be able to see any cases submitted by you after this link has been created. They won’t be able to see any cases submitted prior to this link being created.

If your administrator is not showing, please email us at intermediary.support@nationwide.co.uk where we'll be able to assist you.

To unassign an administrator

To unassign an administrator to you, highlight the relevant name in the ‘Office Administrators currently assigned’ and select ‘End Assignment’ followed by ‘Update’.