Track my case
NFI Online
If you submitted your case using NFI Online, simply login and follow the steps in our NFI Online Case Tracking guide.MTE
If you submitted your case using MTE, simply login and follow the steps in our MTE Case Tracking guide.
Paper applications
There are a small number of cases that can't be submitted online. You can view paper exceptions on our how to submit a case page.
If you've submitted a paper application and need a case update, please call us on 0800 30 20 11.
Conveyancing case check
Your client will have a conveyancer allocated to their case within two working days after the case has been submitted. This conveyancer will also be on your client's mortgage offer. If you have any queries about your client’s case, please contact the conveyancer using the contact details below.
| Conveyancer name | Contact details |
|---|---|
| England and Wales | |
| Enact Conveyancing |
Phone - 0344 244 3002 Email - NationwideBrokers@enact.co.uk |
| O'Neill Patient |
Phone - 0161 694 3300 Email - info@oneillpatient.co.uk |
| Grindeys |
Phone - 01782 401445 |
| Your Conveyancer |
Phone - 0344 576 7777 Email - enquiries@yourconveyancer.co.uk |
| Scotland | |
| Your Conveyancer |
Phone - 0344 576 7777 Email - enquiries@yourconveyancer.co.uk |
| Walker Laird |
Phone - 0141 887 5271 Email - broker@walkerlaird.co.uk |
| Northern Ireland | |
| Wilson Nesbitt |
Phone - 0289 127 1035 Email - remortgage@wilson-nesbitt.co.uk |