Introducing 90% LTV for New Build houses

We've increased the maximum LTV for those looking to purchase a New Build house from 85% to 90%.

Visit New Build hub

Service updates

Last updated: 01 October 2024 - See our service levels for a clear indication of how long it might take us to process your case.

Initial assessment

Average working days

Standard cases

3 days

Refer cases
All cases which receive an initial refer decision

4 days

Application to offer

Average working days

Standard cases

8 days

Refer cases
All cases which receive an initial refer decision

15 days

Valuations

Percentage of valuations booked and carried out

within 10 days

95%

Affordability calculator

Use our affordability calculator to assess borrowing options for your clients.

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Broker Chat

Talk to our experienced advisers using Broker Chat to get the answer to your questions.

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support

Support

From system support to product and criteria questions, our expert team are ready to help: face-to-face, online and on the phone.

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Latest news and Bank of England updates

Read more on our latest product, lending criteria, BOE changes and business updates.

Read more latest news BOE updates