More ways to help first time buyers.
Your clients can now access selected products priced to match our home mover range. This means they could benefit from a lower rate instead of cashback, across 2 and 5 year fixed rates, and 2 year tracker rates.
Service levels
See our service levels for a clear indication of how long it might take us to process your case.
Initial assessment
Average working daysStandard cases
Refer cases All cases which receive an initial refer decision
3 daysApplication to offer
Average working daysStandard cases
Refer cases All cases which receive an initial refer decision
15 daysValuations
Valuations booked and carried outwithin 10 days
Expert support when you need it
Our BDMs are on hand to support you with new and complex cases, products, lending policy and criteria.
What are you looking for today?
Affordability calculator
Use our affordability calculator to assess borrowing options for your clients.
Broker Chat
Talk to our experienced advisers using Broker Chat to get the answer to your questions.
Support
From system support to product and criteria questions, our expert team are ready to help: face-to-face, online and on the phone.
News and insights
Find out the latest news and updates to our products and criteria, or browse our insight section to explore the latest trends in house prices and the mortgage industry.
See more