Placing business
When placing business with Nationwide, you’ll find clear guidance to help you submit and manage cases with confidence.
This section covers registration, case submission and tracking through NFI Online, Mortgage Illustrations and our service levels.
Getting started
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Find out how to submit cases including intermediary application exceptions and paper exceptions.
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To submit business to Nationwide, you must first be registered to use NFI Online.
Creating and submitting cases
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Use NFI Online for all new cases, Mortgage Illustrations, DIPs, full applications and case tracking.
- Learn more about using NFI Online by reading our keying, application and processing guides.
- Find out how to produce Mortgage Illustrations using NFI Online.
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Our mortgage API allows you to create Remortgage and New Purchase DIPs in third party platforms.
Case tracking and updates
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Find out how you can track your online and paper applications. We also have tips about valuation updates and case requirements.
- See our service levels to get an indication of how long it'll take us to process your cases.