Essential criteria
Maximum loan amount
Maximum loan amount: £750,000 to £5 million, depending on product type and other restrictions.
See our LTVs page for full details.
Minimum loan amount
£5,000 for existing customers moving home or porting.
£25,000 for new customers moving home or remortgaging.
Age
Minimum 18, maximum 75 for new borrowers.
Maximum retirement age: 70.
See below for information on retired borrowers.
We will continue to lend to existing borrowers over 75 in certain circumstances.
Area
We'll lend on properties in England, Wales, Scotland and Northern Ireland.
We'll consider applications for properties on specific Scottish islands.
Credit scoring
All applicants are credit scored before a mortgage is offered, usually at Decision in Principle (DIP) stage. The DIP will leave a soft footprint against the applicant's credit record. A hard footprint will be left when you submit the full application.
We may obtain information from up to 3 bureaus; Equifax, TransUnion and Experian. Multiple credit searches over a short period may affect your client's credit rating. You should explain this to your client before submitting their application.
The credit reference must cover all addresses for all applicants in the last 3 years. We can't accept applicants who can't provide an acceptable full 3 year UK address history.
Types of borrower
Armed Forces
We accept income from British Armed Forces personnel. We'll also accept applications from personnel purchasing a property to let straight away. They will need to occupy the property within three years.
We'll also accept additional borrowing (further advance) applications. However, where the property is already let, this will only be for essential or green improvements.
Where your client can't provide UK address history, you can key the Ministry of Defence BFPO postcode that corresponds to their barracks.
We support the Forces Help to Buy (FHTB) scheme. You can find more information about FHTB on our housing schemes page.
Gurkhas
For Gurkhas who have completed four or more years' service in the British Armed Forces, you can key as having Indefinite Leave to Remain. You will need to provide proof of length of service.
For Gurkhas who don't have this length of service or Indefinite Leave to Remain, you should key as Non-EEA foreign nationals. However, Tier 1 or 2 visa proof isn't required.
Expats and applicants working abroad
All applicants must be resident in the UK for tax purposes when the mortgage completes. You'll also need to include additional outgoings abroad if your applicant works abroad.
We'll consider applications where:
- your client is a UK national working abroad and their family (such as spouse and children) will remain in the UK as occupiers. It's expected that the spouse will be a joint borrower.
- your clients can provide a full UK address history for the last 3 years.
- your client has self-employed income from outside the UK.
- the property is to be let or left unoccupied while your client works abroad.
- your client’s income is paid in a foreign currency.
- your client has self-employed income from outside the UK.
First time buyers
We can offer higher LTVs and a Helping Hand for first time buyers. See our First time buyer page for information.
Foreign nationals
Standard lending criteria apply to foreign nationals with:
- Republic of Ireland (ROI) citizenship
- Indefinite Leave to Remain (ILR)
- EU Settlement Scheme (EUSS) Settled or Pre-Settled status
All other foreign nationals:
- Minimum income: primary basic income of £50,000 for single applicants, £75,000 joint. We will only apply this criteria if income from the applicant without ILR is needed for affordability. Minimum income determines if applicants are eligible for a higher LTV.
- Maximum LTV: 85% if minimum income criteria are met. 75% if minimum income criteria are not met.
- Proofs of right to live and work in the UK
- Proof of residency
- At least 12 months remaining on their visa when you upload the proof. This also applies if they have a points-based visa or the joint borrower is a UK national. Where you're not using income for an applicant without 'Indefinite Leave to Remain', we don't require 12 months remaining on the visa, however the visa must still be valid.
- Their salary must be paid into a UK bank account. Note that for these purposes, the Channel Islands are not considered part of the UK.
- Their primary basic income must be paid in GBP £ sterling.
Proofs of right to live and work in the UK
Note:
we no longer accept the Biometric Residence Permit or Biometric Residence cards.The gov.uk check someone's immigration status tool is the best proof for the majority of cases. Your client provides you a unique share code that gives you permission to view their digital eVisa status online.
If you are provided with this code, you will need to visit the link above and follow the instructions. Download the 'check someone's immigration status' document and share it with us.
It will include the following information:
- Date of the check
- Organisation or Company name
- Purpose of the check
- Reference number
Specific terms used on this page allow us to confirm their status.
If you are unable to provide the document, send us the share code.
Joint borrower-sole proprietor applications
We don’t currently support joint borrower/sole proprietor applications.
Retired borrowers
If the mortgage term extends into your client's retirement, the following criteria apply.
Key facts
- The maximum retirement age we can accept is 70.
- The mortgage term must end before the oldest applicant's 75th birthday.
- We won't accept foreign currency income.
Offers
How long are offers valid?
| Type of borrowing | Offer validity period | |||
|---|---|---|---|---|
| Additional borrowing (Further advance) | 90 days | |||
| House purchase | 180 days | |||
| New Build | see our New Build page | |||
| Rate Switch | until the end of the day they're produced | |||
| Remortgage | 180 days | |||
Offer extensions
How to request an extension
Email: mortgageofferextensions@nationwide.co.uk
Confirm:
- Case Number
- Reason for extension from the list below
- Whether they have exchanged contracts or missives concluded (Scotland)
- Declare and detail any material changes to income and/or outgoings
All extensions are subject to:
- eligibility and criteria.
- confirmation that your clients' circumstances haven't materially changed.
- receiving the Certificate of Title (CoT) before original mortgage offer expires.
Grace period
There is a 15-day grace period from the date the offer expires in order to complete. We will apply this automatically, so you don't need to contact us.
When should I request an offer extension?
You should only contact us for an extension if the original offer will expire within 30 days. To help us process your request, submit no later than 15 days before the offer is due to expire.
How long is an extension?
| Type of borrowing | Maximum extension periods | |||
|---|---|---|---|---|
| House purchase | 45 days | |||
| New Build | varies, see below | |||
| Remortgage | 45 days | |||
Important:
The length of the extension includes the 15-day grace period. Once the extension ends, we will not allow any further extensions.New Build extensions
Applications offered before 26 June 2025:
- You can request an offer extension of 45 days.
- This is subject to eligibility and criteria.
- We'll need confirmation that your clients' circumstances haven't materially changed.
- The 45 days is inclusive of the 15-day grace period applied to all offers, and
- Subject to receiving the Certificate of Title (CoT).
Applications offered after 26 June 2025:
You cannot apply for an offer extension, but the 15 day grace period still applies.
Please see our New Build page for further information and how to request an extension.
Note:
your client will receive an automated text message confirming their offer is due to expire, even if we have agreed to extend. The email you receive confirming the offer extension supersedes the text message, and your client can ignore it.Acceptable reasons to request an extension
- Delay or error caused by Nationwide, or a conveyancer acting under the Free Legal Fee Service.
- Completion did not take place. Funds were released but were returned as completion did not take place. The money is now required urgently.
- Delay caused by the death of someone in the chain, such as a vendor.
- Delay caused by outstanding legal title and/or property matters. This is subject to review by our Property team.
- Delay caused by delayed completion of a New Build property in the chain.
- Delay caused by vendor's sale falling through.
Sources of deposit
We have different criteria and proof requirements to accept different deposit sources. If you're unsure about whether a source of deposit will be acceptable, contact us on Broker Chat to check.
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Bonds or investments This will reveal additional content
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Builder's cashback / deposit This will reveal additional content
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Business sale This will reveal additional content
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Forces Help to Buy (FHTB) This will reveal additional content
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Gifts This will reveal additional content
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Inheritance This will reveal additional content
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ISAs This will reveal additional content
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Loans This will reveal additional content
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Property sale This will reveal additional content
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Redundancy payment This will reveal additional content
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Savings This will reveal additional content
Unacceptable deposit sources
Some unacceptable sources of deposit are noted above. In addition, the below are not accepted:
- Community Saving Plans
- Credit cards
- Cryptocurrency/Cryptoassets
- Funding or gifts from overseas companies, including Crown Dependencies of Isle of Man, Jersey, Guernsey, Alderney and Sark. For example, where the donor is a director/shareholder/partner and the source of funds are derived from a non-UK business. This includes directors' loan, personal dividends etc.
- Funds from children under the age of 18, whether a sole or joint account holder, or beneficiary of a trust. The only exception to this is where the ‘child’ is an applicant now over 18, who hasn't transferred their funds to an adult account.
- Gifts from acting Mortgage Broker or Brokerage.