Essential criteria

Number of applicants

Maximum 2.


Mortgage term

Maximum term up to 40 years.


Maximum loan amount

Maximum loan amount: £750,000 to £5 million, depending on product type and other restrictions.

See our LTVs page for full details.

Information:

We offer dedicated support for mortgage applications of £750,000 to £5 million, with upfront assessment by our Large Loans Underwriting team via your BDM, providing earlier certainty in the application journey. See how we support large loan cases.

Minimum loan amount

£5,000 for existing customers moving home or porting.

£25,000 for new customers moving home or remortgaging.


Age

Minimum 18, maximum 75 for new borrowers.

Maximum retirement age: 70.

See below for information on retired borrowers.

We will continue to lend to existing borrowers over 75 in certain circumstances.



Area

We'll lend on properties in England, Wales, Scotland and Northern Ireland.

We'll consider applications for properties on specific Scottish islands.



Credit scoring

All applicants are credit scored before a mortgage is offered, usually at Decision in Principle (DIP) stage. The DIP will leave a soft footprint against the applicant's credit record. A hard footprint will be left when you submit the full application.

We may obtain information from up to 3 bureaus; Equifax, TransUnion and Experian. Multiple credit searches over a short period may affect your client's credit rating. You should explain this to your client before submitting their application.

The credit reference must cover all addresses for all applicants in the last 3 years. We can't accept applicants who can't provide an acceptable full 3 year UK address history.

Where an application is initially made in joint names which results in a DIP decline decision, a subsequent sole application will be reviewed.


Offers

How long are offers valid?

Type of borrowing Offer validity period
Additional borrowing (Further advance) 90 days
House purchase 180 days
New Build 270 days
Rate Switch until the end of the day they're produced
Remortgage 180 days

Offer extensions

How to request an extension

Email: mortgageofferextensions@nationwide.co.uk

Confirm:

  • Case Number - M-reference number of application
  • Reason for extension from the list below
  • Whether they have exchanged contracts or missives concluded (Scotland)
  • Declare and detail any material changes to income and/or outgoings

All extensions are subject to:

  • eligibility and criteria.
  • confirmation that your clients' circumstances haven't materially changed.

Grace period

There is a 15-day grace period from the date the offer expires in order to complete. We will apply this automatically, so you don't need to contact us.

When should I request an offer extension?

You should only contact us for an extension if the original offer will expire within 30 days, please note we can't accept extension requests where the offer has already expired. To help us process your request, submit no later than 15 days before the offer is due to expire.

How long is an extension?

Type of borrowing Maximum extension periods
House purchase 45 days
Remortgage 45 days

Amendments to applications cannot be made during the extension period after the original offer has expired. If you need to make any amendments in the extension period, you will need to submit a new application.

Important:

The length of the extension includes the 15-day grace period. Once the extension ends, we will not allow any further extensions.

New Build extensions

You can't apply for an offer extension, but the 15 day grace period still applies if we receive the Certificate of Title before the original offer expires.

Please see our New Build page for further information.

Note:

your client will receive an automated text message confirming their offer is due to expire, even if we have agreed to extend. The email you receive confirming the offer extension supersedes the text message, and your client can ignore it.

Acceptable reasons to request an extension

  • Tick icon Delay or error caused by Nationwide, or a conveyancer acting under the Free Legal Fee Service.
  • Tick icon Completion did not take place. Funds were released but were returned as completion did not take place. The money is now required urgently.
  • Tick icon Delay caused by the death of someone in the chain, such as a vendor.
  • Tick icon Delay caused by outstanding legal title and/or property matters. This is subject to review by our Property team.
  • Tick icon Delay caused by delayed completion of a New Build property in the chain.
  • Tick icon Delay caused by vendor's sale falling through.
Where there is a delay caused by outstanding legal title and/or property matters, please confirm in detail what the legal/title and/or property matter is and how this is causing a delay in the application. 

Sources of deposit

We have different criteria and proof requirements to accept different deposit sources. If you're unsure about whether a source of deposit will be acceptable, contact us on Broker Chat to check.

If you have documents in another language, see our proofs page.



Unacceptable deposit sources

In addition to the examples above, we don't accept the following sources of deposit:

  • Cross icon Community Saving Plans
  • Cross icon Credit cards
  • Cross icon Cryptocurrency/Cryptoassets
  • Cross icon Funding or gifts from overseas companies, including Crown Dependencies of Isle of Man, Jersey, Guernsey, Alderney and Sark. For example, where the donor is a director/shareholder/partner and the source of funds are derived from a non-UK business. This includes directors' loan, personal dividends etc.
  • Cross icon Funds from children under the age of 18, whether a sole or joint account holder, or beneficiary of a trust. The only exception to this is where the ‘child’ is an applicant now over 18, who hasn't transferred their funds to an adult account.
  • Cross icon Gifts from acting Mortgage Broker or Brokerage.