Do we have your vote again?

Voting is now open for the Financial Adviser Service Awards 2025.

We hope we've done enough to secure your vote and look forward to supporting you further throughout 2025 and beyond.

Vote for Nationwide

Service updates

See our service levels for a clear indication of how long it might take us to process your case.

Initial assessment

Average working days

Standard cases

2 days

Refer cases
All cases which receive an initial refer decision

3 days

Application to offer

Average working days

Standard cases

9 days

Refer cases
All cases which receive an initial refer decision

13 days

Valuations

Valuations booked and carried out

within 10 days

94%
Blue house

Rural vs urban house price growth

Over the past five years, house prices in predominantly rural areas have increased by 23%, compared to 18% in urban areas.

Read our special report

Affordability calculator

Affordability calculator

Use our affordability calculator to assess borrowing options for your clients.

Use the calculator

Broker Chat

Broker Chat

Talk to our experienced advisers using Broker Chat to get the answer to your questions.

Chat now

Support for you

Support

From system support to product and criteria questions, our expert team are ready to help: face-to-face, online and on the phone.

Support page

News and insights

Find out the latest news and updates to our products and criteria, or browse our insight section to explore the latest trends in house prices and the mortgage industry.

See more
News articles