Green Additional Borrowing
0% borrowing for energy efficient home improvements, now available up to £20,000.
Service updates
Last updated: 06 November 2024 - See our service levels for a clear indication of how long it might take us to process your case.
Initial assessment
Average working daysStandard cases
2
days
Refer cases
All cases which receive an initial refer decision
4
days
Application to offer
Average working daysStandard cases
9
days
Refer cases
All cases which receive an initial refer decision
16
days
Valuations
Percentage of valuations booked and carried outwithin 10 days
94%
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Affordability calculator
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Support
From system support to product and criteria questions, our expert team are ready to help: face-to-face, online and on the phone.
Latest news and Bank of England updates
Read more on our latest product, lending criteria, BOE changes and business updates.
Read more latest news BOE updates