Intermediary support

Frequently asked questions

    FAQs - Read our frequently asked questions before getting in touch, to see if we’ve already answered your query

Getting in contact

    Find your BDM - Use our postcode search to find the contact details for your local BDM
    Broker Chat - Instant message Dedicated Broker Support for product or criteria queries
    Broker Support map - View our printer friendly Broker Support map to discover who you can talk to for product and criteria guidance
    Contact us – If you’ve got a specific query, find out who is the best person to speak to
    Feedback – We encourage you to leave us feedback on how we’re doing

Procuration fee payments

    Procuration fees – View our payment dates and find out how to contact the team