Latest Service Levels

  • Average time to answer calls

    Sales Support: 27 secs
    Service centre: 18 secs

  • Application to offer

    Average time from app to offer:
    9 days

  • Documentation

    Processing documents received:
    19 December

Latest News

Merry Christmas and a Happy New Year

If you're planning on taking a well earned Christmas break, please send us any outstanding case information before your holiday. Click the news story to see when we are available over the Christmas period.


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