Latest Service Levels

  • Average time to answer calls

    Sales Support: 115 Secs
    Service centre: 142 Secs

  • Application to offer

    Average time from app to offer:
    8 days

  • Documentation

    Processing documents received:
    24 November

Latest News

Our commitment to support you and your clients

We're honoured and proud to have received the coveted 5 Star Financial Adviser Service Award - for the sixth year running. We know that delivering the right tools to support you and your clients is key.

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