FAQs
We want you to be able to use our services quickly and easily, so that’s why we regularly update our FAQs to answer any questions that may arise.
Decision in Principle (DIP) queries
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Can I appeal a DIP decline and get a new decision? This will reveal additional content
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I’ve got a message saying my case has been referred. What does this mean and what will happen next? This will reveal additional content
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Can I still reserve a product even though my case has been referred? This will reveal additional content
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Do I have to create a Mortgage Illustration before a DIP? This will reveal additional content
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The case has been scored however I’ve noticed that the applicant’s name and/or address details are incorrect. Can I amend these? This will reveal additional content
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Can I still obtain a DIP decision if my client hasn’t found a property yet? This will reveal additional content
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Can the applicants current/previous address be amended once progressing past these screens? This will reveal additional content
We hope we’ve covered most of the common questions, but if you’re still unsure about something, you can contact one of our experienced advisers on Broker Chat.