Video updates from the team

As we approach the end of the year, it seems appropriate to record and reflect on some of the learnings we've taken from the past few months and discuss the opportunities it has also presented.

Nationwide's Member Experience Director, Tim Carter, provides a short video update in which he discusses some of the challenges and successes we've shared this year and our areas of focus moving forward.

A message from Nationwide’s Member Experience Director, Tim Carter

In this short video update, Nationwide's Head of Credit and Property Risk, Andy Jackson, discusses some of the challenges the mortgage market has faced, and the ways we've continued to support you and your clients.

A message from Nationwide's Head of Credit risk, Andy Jackson

We hope you all have a wonderful Christmas, and we look forward to working with you into 2021 and beyond.