We're pleased to confirm that you can now submit earlier Rate Switch applications on behalf of your clients. From today, we'll accept these up to 2 months ahead of the 3 month ERC waiver period, which is now aligned with what's available to our members direct.
This means you'll now be able to secure a new Rate Switch product up to 5 months ahead of your clients' current deal maturing - helping you to retain more of these cases.
We've also made a number of improvements to NFI Online and MTE, including changes to the 'My Home' screen in NFI Online, making it easier to start editing a case.
For further information about all of these changes, please visit our webpage.