Mortgage maturities update

Updating our mortgage maturity letters to reference brokers

From March, when we write to members 12 weeks before their current mortgage deal ends, we'll be including the option of contacting a broker for advice.

This will make it clear to our members who used a broker when taking their current mortgage, that they have the opportunity again now.

This follows last year's launch of giving all brokers access to our full range of rate switch products, and payment of a gross procuration fee of 0.20% for new rate switch applications.

Together, we can ensure your clients have the full range of options available when considering what to do when their current mortgage deal comes to an end.

Switching made easy

Our easy to use online system, NFI Online, provides fast processing and case tracking to give you an efficient case experience. So, for rate switches you can:

  • Create an application using our fully automated system, getting an instant offer upon application
  • Retrieve customer account details ahead of creating an application
  • Use our automated valuation (AVM) property figures

Don't forget, existing Nationwide mortgage members looking to switch will continue to receive our £100 cashback offer to say thank you for staying with us.