You can now submit Rate Switches earlier

We're pleased to confirm that you can now submit earlier Rate Switch applications on behalf of your clients. From today, we'll accept these up to 2 months ahead of the 3 month ERC waiver period, which is now aligned with what's available to our members direct.

This means you'll now be able to secure a new Rate Switch product up to 5 months ahead of your clients' current deal maturing - helping you to retain more of these cases.

We've also made a number of improvements to NFI Online and MTE, including changes to the 'My Home' screen in NFI Online, making it easier to start editing a case.

For further information about all of these changes, please visit our webpage.