Saving you time when submitting proofs

Submitting proofs just got simpler

To save you time and to help make submitting proofs easier, from today you no longer need to confirm that you've seen the original documents.

This change applies to all documents except for those being used for ID and/or address verification.

This means that we can now accept proofs without you having to see them, or declaring that you've seen them.

We'll be updating our terms and conditions in due course, but rest assured this change has already been implemented.

We've also made some enhancements to our online system, so we won't be asking for proofs for income that isn't needed to meet the affordability of the loan.

There aren't any changes to the way proofs are assessed, but to ensure your cases progress as quickly as possible, please don't submit proofs that we haven't requested.

We also have a range of Useful guides on our website that could help you save time when submitting a case.