As an Intermediary, you play a key role in the mortgage market. Which is why we're always listening to your feedback and are dedicated to providing you with the best service possible.
Here are some of the improvements we've made this year as a result of Intermediary feedback:
- We launched our first ever joint proposition with TMW by introducing our new Let to Buy product range.
- We made it easier to do business with us by updating our web resources, including our packaging guides and FAQs.
- We removed the £99 booking fee on all applications.
- We improved our guidance on how we assess bonuses, overtime and commission.
We'd be grateful if you could show your support for us in this year's Financial Adviser Service Awards.