Calls to us from landlines are free

We've updated our phone lines to 0800 numbers so that it doesn't cost you to call us from a landline.

Our Regional Sales Support team and Service Centre telephone numbers have now got an 0800 prefix. So the great news is, any calls you make to them from a landline will be free.

Below you'll find a summary of the new numbers to keep handy:

  • Regional Sales Support team: 0800 545 3131
  • For cases that are post full mortgage application: 0800 464 3000
  • And for any large loan applications: 0800 464 3001

We've updated the contacts page of our website and we'll be working hard over the coming months to update all of our literature with the new numbers. And don't worry if you still make a call to the old 0845 numbers, as they'll continue to be supported until further notice*.

In the meantime, if there's anything else we can do to help, please contact our Regional Sales Support team or your local BDM.

*0845 calls are charged to both landline and mobile users, and the price may vary according to your telephone provider.