Processing paper exceptions

Following the successful launch of NFI Online and MTE, we've created a single page where you can find all the tools you need to process a paper exception case.

Visit our improved paper exception page to:

  • Download the latest paper application forms
  • Check a client's affordability
  • Produce a KFI
  • Track case progress


Any applications submitted on our previous eServices platform or the previous MTE have now progressed or expired and our pipeline function removed.

At Nationwide For Intermediaries, service is our priority, which is why we'll continue to develop NFI Online and MTE until all lending schemes we accept can be submitted electronically.

Contact us
If you've got any queries you can contact our dedicated Sales Support team on 0845 601 0763.