Porting FAQs

Porting a mortgage

My client wants to port their mortgage. What's the process?

You can read about the porting process on our Existing Nationwide Borrowers page.

Can my client port their interest only mortgage?

Existing Nationwide borrowers who have an interest only/part & part mortgage and are moving home can keep the amount they have on their interest only mortgage if the existing product is ported. They must also ensure they have an acceptable mortgage repayment strategy in place. Any borrowing taken on a new product must be on a capital and interest repayment basis.

We don’t lend to new customers on an interest only basis.

Can an existing borrower on your Base Mortgage Rate (BMR)/Standard Mortgage Rate (SMR) port the rate?

Existing borrowers can port the BMR and SMR but any additional borrowing will need to be on a product from our current product range. Visit our Existing Nationwide Borrowers page to find out more.

How can I create a porting KFI?

KFIs for ported cases can be produced via NFI Online. You’ll need your NFI Online login details and your client’s mortgage account number. Please refer to our Porting Guide for full details on how to do this.

Can I do a porting application in NFI Online?

Yes, please refer to our step by step guide on how to key a porting application.

My client wishes to port their mortgage to a property they already own. How do I key this?

This must be keyed as a porting purchase in the usual way. Please refer to the porting guide for full details.

NFI Online says my client’s details are incorrect, but what I have entered is correct. Who should I contact?

Please contact Dedicated Broker Support by telephone on 0800 545 3131 (option 4) or instant message us on Broker Chat and we can check this for you.

My client’s details did not match and now I have been locked out. What should I do?

Please contact Dedicated Broker Support by telephone on 0800 545 3131 (option 4) or instant message us on Broker Chat for help.

My client wishes to port their mortgage to a new property and remortgage their current home as a Let to Buy. How do I do this?

This is can only be accepted where the Let to Buy mortgage is arranged via The Mortgage Works. Full details of how to key these mortgages is available in our Let to Buy processing guide. If the Let to Buy is to be arranged with a lender other than The Mortgage Works, the mortgage can't be ported due to an offer clause stating the mortgage can't be transferred to another lender.

My client’s existing Nationwide mortgage has 3 people named on it and they wish to port, is this acceptable?

This is only acceptable for a like for like port, your client can't increase their loan amount. Porting in these circumstances will require a manual KFI to be produced, please complete the Manual KFI Porting Request form and submit as instructed.

The following porting scenarios are also manual exceptions:

  • Porting a 25 year fixed rate.
  • Porting if the existing mortgage term takes the applicant past 75 years old.
  • Porting of 4 accounts or more.
  • Porting an account where the current mortgaged property is being let out.

We hope we’ve covered most of the common questions, but if you’re still unsure about something, you can speak to Dedicated Broker Support through instant message.