How can we do better?


If you find something isn’t working for you, or you think we could make some improvements, it’s important you let us know as soon as possible so we can do something about it.

We value all of your suggestions and if we think your idea should be implemented, we'll be sure to let you know about it.

You can submit feedback to us in the following ways:

Important information

Please don’t send us any confidential details (eg account numbers, client details) via non-secure email or the online feedback form, as these channels aren't encrypted.

If you do want to give us feedback which includes some confidential details, speak to your BDM.