Key Facts Illustrations (KFI) FAQs

Using the system

Why do I get a ‘Run time error’ when trying to produce a KFI?

You’ll need to ensure you’ve correctly completed all fields when trying to produce a KFI.

Additionally, make sure your computer hasn’t enabled a popup blocker.

How can I create a porting KFI?

KFI’s for ported cases can be produced via NFI Online. You’ll need your NFI Online login details and your client’s mortgage account number. Please refer to our Porting Guide for full details on how to do this.

We hope we’ve covered most of the common questions, but if you’re still unsure about something, you can speak to Dedicated Broker Support through instant message.