Service Updates

Keeping you in the picture


When we say 'For Intermediaries' it's not just a description, it's a statement of intent, summarising our commitment to providing you with a level of support and service that is second to none. Part of that is about being transparent in how we are performing, which is why we have introduced Service Updates to keep you fully in the picture.

Latest service performance figures
Weekly
Average application to offer
13.8 days
Monthly
Number of valuations received within 5 days
83%

Average application to offer information is updated on a weekly basis, and the latest figure for number of valuations recieved within 5 days will be provided each month.

If you've placed a case with Nationwide in the last month, please tell us about your experience. We're here for you and your feedback is invaluable to helping us make your life easier.


For product and lending criteria information call:

0845 601 0763

If you have placed a case with us and would like to track it's progress please click here