When we say 'On Your Side' it's not just a description, it's a statement of intent, summarising our commitment to providing you with a level of support and service that is second to none. Part of that is about being transparent in how we are performing, which is why we have introduced Service Updates to keep you fully in the picture.

Figures are updated weekly.

If you've placed a case with Nationwide recently please tell us about your experience. We're here for you and your feedback is invaluable to helping us make your life easier.