MTE user guides
For detailed instructions and information just download and print the following trading guides. If you do not have the Adobe Acrobat reader, download a free copy. For any further information, please contact us.
(All documents will open in a new window.)
| Name of Document | Black & White | Colour | |
|---|---|---|---|
| Introduction to MTE | Download | ||
| Scan & Attach guide | Download | ||
| Faxing documents guide | Download | ||
| Admin guide for Scan & Attach and faxing | Download | ||
| Creating a full mortgage application in MTE | Download | ||
| Creating DIPs in MTE | Download | ||
| DIP re-processing guide | Download | ||
| How to reserve products in MTE | Download | ||
| How to create a new KFI on a withdrawn product already reserved | Download | ||
| Updating your information on the MTE database | Download | ||
| Updating your information for a specific case on MTE | Download | ||
| Processing pipeline cases in MTE | Download | ||
| How forms update in MTE | Download | ||
| How to create a KFI from within the Full Mortgage Application | Download |
Become an MTE expert user
To make the best use of Mortgage Training Exchange (MTE), please call MTE directly on 0871 384 0055 to arrange specialist training.
Note: this is not a contact point for Nationwide Intermediary Services.

