How to submit a case
Please submit cases electronically whenever possible
You can submit paper applications for certain Lending schemes. Please see below to confirm which applications can still be submitted this way. Cases must be submitted electronically whenever possible. This will speed-up offers being produced and be more beneficial to you in the long term.
Click here to download any forms required
| Types of Application | How Applications can be generated | ||
|---|---|---|---|
NFI Online |
MTE |
Paper |
|
| Purchase |  |
|
 |
| Remortgage | |
|
|
| Shared Ownership | |
|
|
| Unencumbered Remortgage | |
|
|
| Right to Buy | |
|
|
| Second Property Applications | |
|
|
| Applications with other Mortgages in the background* | |
|
|
| More than 3 addresses in the last 3 years | |
|
|
| 2 or more products are required | |
|
|
| Applications for loans of £1m or more | |
|
|
| More than 2 applicants | |
|
|
| Additional Borrowing | |
|
|
| Non-EEA Foreign Nationals | |
|
|
| Equity Share | |
|
|
| Keyworker Scheme | |
|
|
| Portable Products | |
|
|
| Have had a foreign address/BFPO in the last 3 years | |
|
|
| Genuine Bargain Price / Selling to family members | |
|
|
| Nationwide Building Society Staff/Pensioners | |
|
|
* You cannot use MTE or NFI Online for any remortgage applications if the applicant(s) owns a combination of unencumbered and mortgaged properties, you must use a paper application instead. Click here to download the forms required
Paper Process - a reminder
- Products with no product fee will be reserved on receipt of the application form and a cheque for the non-refundable booking fee. The application form must clearly indicate that a 'no fee' product has been chosen.
- Products with a product fee will be reserved on receipt of the application form, a cheque for the non-refundable booking fee, and the product fee.
- Products where the product fee has been added to the loan will be reserved on receipt of the application form and a cheque for the non-refundable booking fee. The application form must clearly indicate that the product fee should be added to the loan.
- Applications received without a cheque for the non-refundable booking fee will be returned and no product will be reserved.
- Please remember that all paper applications should be sent to the
Northampton Service Centre.
Paper based applications and paper DIPs
You can email us outstanding case information for paper based applications, and send requests for paper Decision in Principles, to the following addresses:
- Old/pipeline MTE cases alpha@nationwide.co.uk
- Case surnames A-I beta@nationwide.co.uk
- Case surnames J-P alpha@nationwide.co.uk
- Case surnames Q-Z delta@nationwide.co.uk
- Paper DIP requests omega@nationwide.co.uk
Other exceptions
Please be aware that intermediaries cannot complete Transfers of Equity or Switcher applications, in these circumstances applicants should be directed to their nearest Nationwide branch.
