The Mortgage Application Tracking Service (MATS) keeps you up-to-speed with your clients' applications.
Please note: NFI online applications will not track through MATS. To view your case progress, login to NFI Online and view the 'Case Home' page.
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Choose how you want to be updated - e-mail and/or text message
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Access a personalised web page with full details of your client's mortgage application
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No telephone calls to the New Business Service Centre or branch
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Gives hints on ways to speed up individual applications
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Quick and easy to use for both you and your client (if required)
View progress online, receive e-mails or SMS text updates - choose which is the most convenient for you. Receive information when your clients' applications reach the following key stages:
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Registered for tracking
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Valuation requested
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Satisfactory valuation received
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Mortgage approved
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Mortgage funds sent to solicitor
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First payment notice
Daily updates
To receive a daily update on your mortgage applications, please write the relevant e-mail addresses on the back of each application.
For SMS text updates, in addition to e-mails, please supply us with your mobile telephone number.
Client updates
If required, we can also keep your client up-to-date via email or SMS. Information will only be sent to your client at the key stages, any other information required to progress the application will be made available only to you.
If you choose to take this option, please ensure that the application form contains the relevant details to enable us to provide this service.
Get started
Log on to MATS to request updates using your client's mortgage application reference number.
For further information
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