Please create all new cases via NFI Online

NFI Online provides faster processing, improved granular tracking and a better case experience - start using it today to see the difference.

You can continue to use our old eServices system if you need to progress pipeline cases and track their progress. You can also use the old system to obtain a KFI for any paper based exception cases.

Create your cases via NFI Online

NFI Online Use NFI Online for KFIs, DIPs, Applications and tracking cases with reference numbers that start with M55. For a list of cases that require paper applications, and the forms required, please click here.

Continue pipeline cases that do NOT start with M55

Standard eServices Continue previously created cases and track pipeline cases that do not start with M55. You can also obtain KFIs for any paper exception cases.

If you have any queries please call us on 0845 601 0763.